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General FAQs

I have two A's and a C in my A levels for Maths, Physics and Chemistry. Do I meet the entry requirements for Bachelor of Engineering (Petroleum)?

A number of international qualifications and their respective cut-offs are available on Degree Finder. All other qualifications are assessed within University approved guidelines.

My medium of instruction in school is English. Do I still need to sit for an IELTS test?

Some applicants may be required to provide evidence of English language proficiency even though they have been taught in English. Further information regarding the English language requirements can be viewed online at Admissions Information page.

In my most recent IELTS test, I achieved a 5.0 in writing, but an overall score of 6.0. In my previous test my writing score was 6.0. Can I combine the two scores?

Two test papers cannot be combined as evidence of English Language Proficiency.

I have completed the first year of my Bachelor of Business at an overseas institution. Can I transfer credits to the University of Adelaide?

If you would like to apply for credit/advanced standing, you must submit your course syllabuses.

I have a semester 2, 2017 offer. I would like to defer my offer until semester 1, 2018. Will I have to meet the new English language requirements?

Applicants who defer their offer until 2018 will be required to meet the new minimum English language requirements.

I would like to take a formal leave of absence from my program. Will I have to meet the new English requirements when I return in 2018?

No, you will not be expected to meet the English requirements again.

I want to accept my offer. What do I need to provide?

You need to provide ALL of the following documentation:

  • The Acceptance Agreement: you must sign and complete each page.
  • Evidence that you have met all the conditions of your offer.
  • Photocopy of the personal details section of your passport.
  • Payment for tuition fee deposit and Overseas Student Health Cover, which can be made by either
    • Bank cheque/draft made payable to the “The University of Adelaide”.
      Ensure that your name and application ID number are written on the back of the bank draft/cheque, and include the payment form.
    • Credit card – MasterCard, Visa and American Express only.
      Please ensure that you have adequate funds available and that your credit limit will cover the payment. 
  • Payment for Pre-Enrolment English Program, if applicable.

Can I pay by Telegraphic Transfer or direct bank transfer into the University’s bank account?

The University will not accept payment by direct bank transfer or Telegraphic Transfer.

I have added enough money to my credit card to pay my tuition fee deposit and Overseas Student Health Cover but the University has told me that I have exceeded my credit card limit. What can I do?

While it is possible for you to deposit extra funds in your credit card account you must also make contact with your bank to ensure they will release the funds.

I am currently completing an Australian year 12 qualification and I have applied through Uniweb. When should I expect to receive an offer?

Offers will be sent progressively via email from early December as the Australian Year 12 results become available.

I applied through Uniweb and I haven't received my offer yet. What do I do?

All offers are issued to the email address nominated on your application.  Please ensure that you have provided your correct email address on Uniweb.

I wish to change my program preference. What do I do?

You can apply to change your preference through Uniweb on the SATAC website up until the January deadline specified by SATAC. After this date, you should apply to the University via the University's online application system.

I received an offer through SATAC, but I cannot find the Acceptance Form. What do I do?

Please see information on "Accepting Your Offer".

How long will it take for the University to process my Confirmation of Enrolment (CoE)?

Your CoE will be issued within 5-8 working days.

When do I need to arrive in Adelaide?

All new students to the University need to arrange to be in Adelaide by the beginning of the International Student Orientation Program.  Details on the Orientation Program start dates can be found on the Orientation website.

My Acceptance and Payment deadline is approaching and I have not yet organised all my documentation. Can I have an extension to my deadline?

The University is flexible about most Acceptance and Payment deadlines, except for the Bachelor of Dental Surgery and the Bachelor of Medicine and Bachelor of Surgery programs, which cannot be extended.

When requesting an extension please ensure that you specify a date that leaves you with sufficient time to obtain your student visa and arrive in Adelaide by commencement of the Orientation program. Your agent or nearest Australian Embassy will be in the best position to provide you with information about visa processing times.

My offer is conditional upon the completion of my current semester but I do not think that my results will be out in time to meet the Acceptance and Payment deadline. Will you accept online results?

The University cannot accept unofficial results. You will need to find out from your institution when your official results can be issued and then request an extension to your Acceptance and Payment deadline if necessary. While the University can be flexible about most Acceptance and Payment deadlines we cannot process Acceptance paperwork and issue Confirmation of Enrolments (CoE) while conditions are outstanding.

What is a certified copy?

Can I submit a scanned document?

The University of Adelaide will only accept scanned documents from official agents and representatives of the University of Adelaide. Agents must ensure that all documents are correctly certified.

I have met the conditions of my offer and would like to request a revised letter for purposes of visa application.

A new offer is not required. Once we receive the documentation required and you have met the conditions of your offer, you will be notified in writing and may then proceed to acceptance. The Department of Immigration and Border Protection only require you to provide a copy of your Confirmation of Enrolment (CoE) in conjunction with your original offer.

I will not be able to arrive on time to join the Orientation Program for International students. Will I still be able to commence my program?

We strongly encourage all international students to arrive on time to participate in the Orientation program. As well as providing you with a good opportunity to meet fellow students, it will provide you with useful information about Adelaide, the University campus, your student visa, enrolment procedures and other University services. There is also some evidence to indicate that students who attend orientation achieve better academic results than those who do not attend orientation.

All international students must arrive on time to commence classes on the official start date of lectures. Classes usually commence 2 weeks after the start of orientation, however some programs may commence earlier.

All of the flights to Adelaide are booked and I can’t be in Adelaide in time for Orientation. What is the latest date I can arrive?

Please see question above. The absolute latest date of arrival is the first day of classes.

Can I enrol in my home country?

If you are a new student, you are required to enrol in Australia. A number of programs require detailed course counselling and guidance prior to enrolment. The enrolment support provided at this time is crucial to ensuring your academic success.

If you are a continuing student, you will be notified of enrolment open dates. You should check the enrolment advice online and access MyUni regularly for updates.

Can I have a copy of the courses I will be enrolling in?

Both the undergraduate and postgraduate calendar can be viewed online at www.adelaide.edu.au/calendar/. The calendar provides detailed information about program rules and structure, course content, contact hours, examinations and grading. You will receive course counselling prior to enrolment to familiarise yourself with program structure, compulsory courses and study plans.

What does it mean to 'overload'?

Overloading is when you undertake a study load of more than the standard full-time load of 12 units per semester. Overloading is optional and enables you to complete your program with a reduced duration. However, heavy overloading is not recommended as this may impact on your ability to successfully complete the program. Overloading will also result in an adjustment to your tuition fees per semester.

International Student CoE and Student Visa FAQs

As an international student, what should I do if I move?

You must update your contact details on Access Adelaide within 7 days of changing your address or phone number. For student visa holders, it is a condition of your student visa that you update your contact details within 7 days of these changing - failure to do so will result in a breach of your visa conditions.

As an international student, when do I have to enrol?

  • You must enrol every year promptly during the online enrolment period
  • You must enrol for the full academic year at the beginning of the year
  • Student visa holders must be enrolled the whole time you are in Australia (apart from scheduled breaks in teaching)

As an international student, can I take more courses than I need for my degree?

You may undertake additional courses, in addition to your main program, as long as you are still able to complete the courses for your main program before your visa end date. Student visas cannot be extended to cover courses that are not part of your primary degree program for which you were issued a Confirmation of Enrolment (CoE).

As a student visa holder, can I undertake online, distance or cross-institutional study?

You can undertake a maximum of 33% of your program by online or distance education (if it is allowed under the program rules - you can check this with your Faculty)
You cannot be enrolled solely in online or distance courses, unless it's during a non-compulsory study period (such as summer school). You may also enrol in only online or distance courses if it is the final study period in your program, and your remaining enrolment is offered only in online or distance mode.

As an international student, do I have to be enrolled full-time in every semester?

  • If you are a higher degree by research student you need to be enrolled full-time in every teaching session
  • Coursework students are strongly advised to enrol in a 100% study load, which is 12 units in a semester or 9 units per trimester, to ensure that you will complete within the duration specified in your CoE
  • If you don't maintain a 100% study load you might not complete your program within the duration specified in your CoE
  • If you are unsure about whether you are enrolled in a full-time load, speak to a Program Advisor in your Faculty office
  • If you don't complete your program in the duration specified in your CoE, your visa can only be extended as a result of:
    • compassionate or compelling circumstances e.g. illness supported by a medical certificate stating that you were unable to attend classes
    • the University implementing an academic intervention strategy because you were at risk of not making satisfactory academic progress
    • you were granted an approved deferment or suspension of studies
  • If you have been granted credit and cannot enrol ‘full-time’, you must still be enrolled in at least one course per semester / trimester and this must not be via online or distance education.
  • If you enrol in less than a full-time load during a semester / trimester, and you will not complete within the duration specified on your CoE, you must take extra courses in another study period, such as summer school, to ensure that you will complete within the duration specified in your CoE

As an international student, can I participate in a student exchange program?

  • You are eligible to undertake any study abroad, exchange or in-country studies program offered by the University, in a country other than your home country. However, if you are accepted into an exchange program, you must strictly follow the instructions in the offer letter that will be sent to you by the Program Manager, Study Abroad, or you may be prevented from returning to Australia
  • It is your responsibility to apply for a visa to the exchange country and check the possible impacts on your student visa for Australia with the Department of Immigration and Border Protection
  • If you spend fewer than 6 months on exchange, any dependants who have been residing with you can remain in Australia while you are on exchange. However, you must make adequate provision for their care, schooling and financial support in your absence
  • If you spend more than 6 months on exchange, any dependants who have been residing with you cannot remain in Australia while you are undertaking the exchange program
  • You cannot undertake an exchange program in your home country

As an international student, can I take time off from my studies?

  • If you are considering taking a break from your studies, first speak to International Student Support. Any break from your studies will likely have an effect on your student visa
  • In limited circumstances, such as in the case of illness, you may be able to take leave on compassionate or compelling grounds
  • Students enrolled in a research degree (eg, a PhD program) have different leave entitlements
  • Not enroling may result in the cancellation of your student visa, unless there are documented medical or compassionate grounds for the leave
  • See International Student Support's website for more information on taking a break from your studies.

As an international student, what happens if I fail?

  • Your student visa requires you to maintain satisfactory academic progress
  • Simply failing one course will not usually mean you will be deemed to have made unsatisfactory academic progress
  • If you make continued unsatisfactory academic progress, however, your progress will be reviewed and you may be excluded from further study
  • If you are excluded from further study the University will report on your Confirmation of Enrolment which may affect your student visa
  • You will be contacted at your student email at each stage of the University's Academic Progress procedure
  • Read more about the University's Academic Progress policy

As an international student, can I stay in Australia for a holiday when I finish my degree?

  • You must depart Australia before your visa expires
  • If you wish to stay after your visa end date, for example to attend graduation, have a holiday or further studies, you must apply for a new visa
  • If you are not going on to further study in Australia you will not be able to extend your student visa for this purpose
  • Comprehensive information about visa types and application procedures is provided by the Department of Immigration and Border Protection

As an international student, what happens if I complete my degree earlier than expected?

  • The University will report your early completion to the Department of Immigration and Border Protection by finishing your Confirmation of Enrolment (CoE)
  • You will be contacted by the University at the time of this report, and will then have 28 days to either leave Australia or to apply for a new visa
  • If you have any further questions about early completion, speak to International Student Support

As an international student, what happens if will not complete my degree by the expected end date?

  • If you don't complete your program in the duration specified in your Confirmation of Enrolment (CoE), your CoE can only be extended as a result of:
    • compassionate or compelling circumstances (e.g. illness supported by a medical certificate stating that you were unable to attend classes)
    • the University implementing an academic intervention strategy because you were at risk of making unsatisfactory academic progress
    • you were granted an approved deferment or suspension of studies
  • If you believe that you will not complete in the duration specified in your CoE, you must discuss your options with your Faculty and International Student Support

I'm an international student. Do I have to attend classes?

  • You are expected to attend all scheduled lectures, tutorials, workshops and other classes
  • If you are in a Foundation Studies program, a Pre-Enrolment English Program, or a VET course (Music or TESOL) the University will systematically monitor your attendance and report to DIBP where your attendance is unsatisfactory
  • If you are in a degree or diploma, the University may monitor your attendance and will report to the Department of Immigration and Border Protection where your attendance is unsatisfactory. Speak to your course coordinators for more detail about your specific class attendance requirements
  • In all cases if you do not attend classes you will risk failure and review of academic progress

I'm an international student. Can I transfer if I don't like my program?

  • You may choose to tranfer to a different program at the University (internal transfer), or to another program at a different University (external transfer)
  • External transfer: Generally, student visa holders cannot change their program within the first 6 months of their study, unless they obtain a letter of release from the University. This means you will need to spend 6 months studying a program at the University of Adelaide, in addition to any time you spend completing bridging studies or Foundation Studies
  • Students will be required to provide evidence that exceptional circumstances exist justifying their change of enrolment if they wish to transfer to another institution before this time has elapsed
  • Internal transfer: If you are considering changing your program within the University, fill in the online Change of Academic Program form (please note: the online form is only active at certain times of the year).
  • Students who wish to change their principal program of study to a different level (such as from a Bachelor to a Diploma) are usually required to apply for a new student visa
  • Read more about transferring your program at International Student Support

What if I am studying on a business or tourist visa?

The ESOS Act only applies to students holding a student visa. If you are not holding a student visa, you should consult your visa conditions on your visa grant letter and Department of Immigration and Border Protection for further information.

I'm an international student. When will I be reported to the Australian Government?

You will be reported to the Department of Education and Department of Immigration and Border Protection whenever there is any change to your enrolment status. This is usually through cancellation of your Confirmation of Enrolment. Some of these reports are for record-keeping only and will not have any impact on your student visa. Others may impact on your student visa status.

The University will always contact you if there is a report to the Government that affects your student visa.

Examples of when you may be reported to the government include where you:

  • do not commence your studies
  • start your program late
  • need to extend the duration of your program
  • withdraw
  • fail to pay tuition fees
  • take an approved leave of absence
  • complete your program early
  • do not enrol at the required time
  • do not enrol in at least one face-to-face course per semester in Adelaide (online and distance education is not considered face-to-face)
  • transfer to another University of Adelaide program
  • transfer to another institution
  • make unsatisfactory academic progress
  • fail to meet attendance requirements for Foundation Studies or PEP

What happens if my CoE is cancelled?

Your Confirmation of Enrolment (CoE) may be cancelled by the University for several reasons. For example, your CoE may be cancelled because you have:

  • failed to enrol in any courses
  • failed to pay your tuition fees
  • been precluded from further study under the University's Unsatisfactory Academic Progress policy
  • decided to defer your studies to a later date
  • decided to withdraw from studies at the University
  • decided to transfer to a different education provider
  • completed your studies early

If your CoE is cancelled by International Student Support, you will be notified on the date of this cancellation. You will then have 28 days from this date to either:

  • leave Australia
  • apply for a different visa
  • apply to have your CoE reinstated

After 28 days, your student visa may be cancelled at any time by the Department of Immigration and Border Protection.

Will cancellation of my CoE affect my student visa?

  • Decisions regarding the cancellation of your student visa are the sole responsibility of the Department of Immigration and Border Protection (DIBP)
  • The University of Adelaide does not and cannot cancel your student visa
  • Your student visa may be cancelled by DIBP in the event that you breach your visa conditions.
  • If your CoE is cancelled by the University for any reason and you think this may affect your student visa, please contact DIBP 

I'm an international student. Where should I go if I am having problems?

  • If the problems are directly related to a course or program, you should go to your Faculty office
  • If your problem is CoE or student visa-related, you should visit the International Student Support office
  • For any other problems please visit Ask Adelaide, who will refer you to other University services as appropriate

Can I complain if I am not satisfied with a service or area of the University?

You may make a suggestion or lodge a complaint about any academic, administrative or support services of the University, through the Student Grievance Resolution Process.

Can I change to another University once I have completed the Pre-Enrolment English Program (PEP)?

Generally, student visa holders cannot change their program within the first 6 months of their study, unless they obtain a letter of release from the University and permission from DIBP before they change. This means you will need to spend 6 months studying a program at the University of Adelaide, in addition to any time you spend completing the Pre-Enrolment English Program.

Students will be required to provide evidence that exceptional circumstances exist justifying their change of enrolment if they wish to transfer to another institution before this time has elapsed.

To apply for a letter of release, you will need to fill in the application form.

What happens if I fail the PEP program?

  • You can sit the IELTS and try to qualify for entry to a University of Adelaide program that way, or
  • You can apply to retake the PEP program 
  • You can apply for a place in a CRICOS-registered program at another institution, or
  • You can leave Australia

Bachelor of Medicine and Bachelor of Surgery/Bachelor of Dental Surgery/Bachelor of Oral Health FAQs

Can payment for the PQA be made via telegraphic transfer?

No. Payment for the PQA testing is made via credit card on the link provided upon selection of the venue.

Can I opt for an alternative PQA venue after it has been booked?

If there is availability at an alternate venue indicated online, you may book yourself into any available session.

Can I sit for the PQA in a venue that is not listed in the application form?

Only the venues listed on your acknowledgment email can be chosen.

What is the appropriate dress code for the PQA and the interview?

Smart casual wear is appropriate.

Are there any practice tests available for the PQA?

Candidates do no require any specific preparation or knowledge to undertake PQA. Please find further description of the PQA at: http://www.pqa.net.au/.

Can I bring a dictionary into the PQA?

No, a dictionary is not allowed into the PQA venue. It is an assumption that the candidate’s vocabulary skills are at the required level.

If I am not successful in the PQA, can I appeal?

Yes, you may appeal. However the chances are very remote that a PQA decision will be reversed.

Can I contact the University to find out the outcome of my PQA?

his is not necessary. All information regarding PQA and interview outcomes are released on the Faculty of Health Sciences Application Tracking website.  It is the responsibility of all applicants to check this website regularly for important information.

Can I know my actual score for the PQA?

No, the PQA results remained the property of the Faculty of Health Sciences at the University of Adelaide.  Individual results are not released.

How long does the PQA and the Interview take?

The PQA takes three hours in duration and the interview is 30 minutes.

Can I do a telephone interview?

No, you must attend the interview in person.

How many people will be on the interview panel?

Your interview will be conducted by an experienced assessor.

Is a forecast result acceptable for entry into the Bachelor of Medicine and Bachelor of Surgery or Bachelor of Dental Surgery/Bachelor of Oral Health?

No.

Can I defer my offer if I am unable to attend the University?

Approving deferral is at the discretion of the Faculty of Health Science. No guarantee is given that a deferral will be granted.

Can I find out my ranking in the selection process?

No, the results of the student ranking are strictly confidential.

I have applied for Permanent Residency but it has not been granted, should I apply as an international or a domestic student?

It is recommended that you apply as both an international and a local student, so you do not miss either of the deadlines.

I have an offer from another institution, but would like to know if I have been accepted into the University of Adelaide before accepting this offer.

There will be no early release of assessment outcomes. It is recommended that you accept an alternative offer that interests you, as there is no guarantee of an offer from the University.

Can I appeal if I am not made an offer to my program of choice?

Yes, you may appeal. However the chances are very remote that a non-offer decision will be reversed.

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